How quality is managed
The internal quality assurance system is built on the “plan — do — check — improve” cycle and relies on the European standards (ESG 2015) and the requirements of the National Agency for Quality Assurance in Education. The system is coordinated by the Education Quality Control Department (EQCD).
Plan
In August the Council approves the EQCD work plan (20 activities in 2025/2026) and the action plan drawn from the survey results, with measurable targets.
Do
Each area is assigned a responsible unit and a deadline: departments update syllabi, the Career Centre works with employers, and trainings run according to the annual plan.
Check
Students and faculty are surveyed in January and June, parents and graduates in June, and employers in August. HEMIS data and exam observations are added.
Improve
The results are discussed by the Council every six months, the measures taken are published under the “You said – we did” principle and included in the next plan.
Quality calendar across the academic year
Self-assessment, 2026
In preparation for comprehensive state accreditation, the university assessed its work against 49 criteria using evidence (29.05.2026). No criterion scored 1–2 points; weaknesses are shown openly and included in the 2026–2027 action plan.
Scale: 1 — absent, 3 — partly in place, 4 — fully in place (vertical line), 5 — exemplary. Criteria rated exemplary: planning of the teaching process, collecting student feedback, career services, prevention of offences, handling of complaints, digital learning environment.
Open the full report (PDF, 28 pages)Openly stated weaknesses
- Classroom space per student is 1.7 m², against a norm of 2.2 m². A new teaching building is planned.
- 89.2% of core literature is available electronically, but 932 titles have no printed copies.
- Assistive ICT tools for inclusive education (screen readers, magnifiers) have not yet been purchased.
- There is no institutional subscription to Scopus and Web of Science; access through the national subscription has been requested.
- The canteen and sports grounds do not fully keep up with the growth in student numbers.
Survey results
A separate analytical report is prepared for each survey: a quality index (0–100), the share of the most positive answers and a “problem signal” — the share of partly positive or negative answers. Differences between groups are checked with statistical tests.
Quality index
Across 18 questions, 100-point scale
Highest rated, June 2026
Needs attention
About the data: each report assesses data reliability in a separate section. For example, it was noted that in the 2026 parent survey the distribution of answers to several questions was exactly identical, and that 31 respondents in the employer survey were not employers — such results are treated as indicative only.
You said – we did
The action plan drawn up from the 2025 surveys covered 11 areas. At its meeting on 23 June 2026 the Council noted that all areas were completed on time. The results were measured in the following surveys.
Not yet resolved. 59.0% of 2026 graduates named outdated course content and 59.4% named a lack of practical experience as the main problem; employers noted ICT, communication and foreign-language skills as missing competences. These issues are the priorities of the 2026–2027 action plan. 2026–2027 action plan (PDF)
Academic integrity
The “Code of Academic Integrity and Research Ethics” defines cases of plagiarism, cheating, falsification, misuse of artificial intelligence and conflicts of interest, and the procedure for handling them. The Council reviews how well the system works every six months.
Violations recorded at final exams
Exams observed by the EQCD in person or by video
The measures that affected the result most: one group per room at a time, at least two invigilators in every room, and accepting independent work through individual assignments and an oral defence. Graduation theses and dissertations are checked in the Antiplag.uz system.
Delivery of the 2025/2026 annual training plan
Programmes built on global practice
Because graduates rated course content as outdated, the curricula were compared with current courses at universities ranked in the TOP-300 of QS and THE/ARWU. Each additional topic was added to the syllabus with a reference to the source course.
The Council reviews how well the curricula match the local labour market together with employers — representatives of the regional department of preschool and school education, the Special Pedagogy Centre, the society of psychologists and private education providers. Council minutes (PDF)
How the system took shape
The Bukhara Institute of Psychology and Foreign Languages became Bukhara International University in 2025. The core quality-system documents were adopted during the institute period and updated to match university status.
The ECTS credit-module regulations, the procedure for evaluating the internal quality system and the EQCD regulations were approved.
The survey regulations and the Code of Academic Integrity were adopted.
The appeals and final-exam procedure was introduced under Ministry orders No. 451 and 452.
The first systematic surveys (2,077 students) and the academic integrity review were considered by the Council, and an action plan was drawn up.
The annual surveys and the 2024–2025 internal evaluation report (with a SWOT analysis) were discussed.
With university status, the EQCD regulations, the survey regulations and the annual training plan were updated.
The assessment and examination procedure and the procedure for evaluating the internal quality system were approved in a new edition.
First-semester delivery of the action plan: 6 areas completed, the rest in stages.
Self-assessment report: 49 criteria, average score 3.8.
All 11 areas of the action plan were found complete; the mechanisms created were made a permanent part of the system.
The employer survey results and the 2026–2027 training plan were endorsed.